POLICIES & PROCEDURES

GRIEVANCE/COMPLAINT PROCESS

This general procedure is applicable only to those administrative actions for which no special grievance procedure has been established. Special procedures have been established for certain academic (e.g.  graduation, grades), student conduct, discrimination/harassment, and employment related matters. Students desiring to appeal actions or procedures of University administrative offices must meet with the following officials, continuing up the hierarchy as necessary to resolve the issues.

Academic Affairs
1.    Department Chair of the academic discipline in which the problem arose
2.    Dean of that college discipline
3.    Provost and Senior Vice President for Academic Affairs
4.    President

Administrative Affairs 
1.      Director of specific area
2.      Vice President for Administrative Affairs
3.      President

Student Affairs 
1.      Director of specific area
2.      Vice President for Student Affairs
3.      President