Nancy Edmonds Hanson, APR

Office: 293.1489

nancy@hansonphoto.com

Mass Communications 307
Public Relations Processes

Working with Printers

Frequency: Frequent exposure to your message is the goal achieved by exposing target audience to substantially the same message. Repetition builds retention.

bulletReinforcing the message ... vital in public relations (even more than in advertising)
bulletPrinciple behind developing PR materials that share a “family resemblance.” Increases awareness of organization.
bulletCross-selling: Permit audience to transfer past positive experiences with the organization and its services or products into new area, potentially increasing credibility.

Graphic standards: Tool for building “family resemblance” between all materials — developing a sort of brand name and image for programs and services

bulletRecognition of related information
    Attention-getter
    Explains relationship between varied efforts
    "Buy-in" for stakeholders
bulletGraphic standards: rules for use of logos, colors and other identifying marks to control communications messages and image

Method for increasing frequency/reinforcement and maintaining professional image

bulletTime-saver for those who prepare materials (including PR department and other departments that sometimes develop their own brochures and newsletters)

Makes preparation of new projects as easy as "filling in the blanks"
Leaves fewer decisions to be made by individuals all over organizations

Logo and standards considerations

bulletShould work in B&W as well as color. (How will it fax?)
bulletTwo-color: less expensive to print — full color logos will increase the cost of every single piece that must be printed, from packaging and publications to letterhead, business cards and vehicle signs.
bulletIs the logo adaptable for both spot color (PMS color) and CMYK reproduction?
bulletMust be available in various forms
    (Olden days) Logo slicks
    (Now) Digital versions: .tif, .eps and .gif/.jpg
bulletLogo may include a positioning statement as well as name & graphics
    For example: 
    Family-To-Family Network, Helping Hands Across North Dakota

Working with Printers

bulletNo such thing as a price list!
bulletBid system amounts to finding out who wants your job the most at the moment
bulletFranklin Book ... traditional source of standardized prices used for bidding. Bids are based primarily on the time the printer estimates will be needed to produce the job.
bulletPrinter loyalty ... why should you consider it?

Predictable results
Good working relationship (2-way communication, assistance with technical issues)
Will try hard to meet occasional needs for special level of service

Planning the print piece

Optimize physical specs to fit target audience.

bulletLength of copy, size of finished piece (easy to read, handle)
bulletMethod of delivery
bulletUse of color ... quality of illustrations/photos/graphic design
bulletQuantity of copies that are needed. Does this have a long shelf life? If so, ordering more copies may be more economical.
bulletAvoiding “conspicuous consumption”
bulletNPOs that depend on donations or government funds may want to avoid appearance that's too expensive-looking, giving the appearance of thriftiness. (Classic reason to avoid full-color printing, even though its cost may be no greater.)

Bidding print projects

bulletQuantity: Specify 2 or 3 amounts (1,000, 2,000, 3,000)
bulletFewer than 500 will cost about same as 500 in most cases. Aim for largest quantity that can be used – much cheaper to get additional copies at time of original printing (versus going back to press)
bulletSize: Finished dimensions of piece 
bullet (For example, a typical 4-page newsletter is "11 x 17 folded to 8.5 x 11") Specify both sheet size and fold/trim size, as well as whether or not the piece uses bleeds. (Bleeds are photos or art that extends past edge of page)
bulletMaterials provided to printer on disk or camera ready?
bulletColor separations & halftones  
bulletWill you need them? Will the printer be required to scan art and make them? If you do your own scanning or use an outside vendor, you can provide these as part of your disk files and eliminate this substantial cost.
bulletProofs: Rainbow, Iris direct proofs; Color Key; bluelines (Dylux)
bulletPages: Number of pages (front & back of sheet count as 2 pages)
bulletStock: Kind of paper (weight, appearance, surface)
bulletCoated vs. uncoated
bulletIf coated — shiny (enamel or gloss) vs. matte (dull surface) 
bulletInk: Black counts as one color. (White is free)
Full color ... CMYK (Hexachrome coming, will use 6 inks)
Metallics cannot be printed in CMYK
Specific spot colors — Pantone Matching System (PMS colors)

How long does it take to print a project?
     Reasonable: 2-3 weeks in shop
     Miracle: 2-4 days

Customer proofing: Sign-offs (documenting your approval) at each step of prepress process
     * YOU are responsible if you sign off on blueprint but miss errors.

Customer changes in job while it's at the printer are usually billed at cost over and above original bid.

Printing prices are mostly based on time (human & equipment). Ink and paper are relatively inexpensive parts of the whole.

This page was last edited by Nancy E. Hanson on 03/31/05

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