Nancy Edmonds Hanson, APR

Office: 293.1489
Fax: 237.4662
NEHanson@aol.com

Mass Communications 307
Public Relations Processes

Midterm Review Points

The midterm exam will cover Bivins 1-6 and 10, plus class discussions of supplementary information.
bulletWhat is the PR mosaic?
bulletHeirarchy of communications channels Effectiveness may be determined by how closely "channel" resembles personal communication.

Chapter 1:

bulletUncontrolled and controlled communications
     Definitions
    Advantages and disadvantages of each 

Chapter 2:

bulletIssue statement:
   What is the problem to be addressed?
   Who is affected?
  Timing: Is the issue of immediate, impending or potential concern?
  Organization’s strength & weaknesses (in regard to issue)

bulletPlanning ...
  Goals: general statements of what is to be accomplished.
  Objectives: specific, concrete and quantifiable. 
  Strategies: programs to achieve the objective’s results.
  Tactics: action points with staff assignments and timelines.

bulletPR objectives
  Informational objectives
  Attitudinal objectives
  Behavioral objectives

Chapter 3:

Dissonance theory: principle that people seek only messages consonant with their beliefs and behaviors

bulletRings of Defense:
  Selective attention (pay attention to supporting messages)
  Selective perception m (interpret within belief patterns)
 Selective retention (forget information that’s unwanted or heard in an    
         unpleasant environment)

bulletCompliance strategies (persuasive messages)
  Sanction – rewards and punishments
  Appeal – come to the aid of something/someone we believe in – 
        altruism 
  Command – direct requests with or without reasons

bulletAudience/message research
  Primary research – original. Surveys, interviews, focus groups
  Secondary research – third-party sources of information

bulletMessage strategies
   Informative – balanced and complete, logical
   Persuasive – emphasizes positives, written so audience relates, 
         uses emotion

bulletChoosing the right media to carry message to target audiences

Chapter 4:

Note: We didn't discuss this chapter in great detail in class, but it would be a very good idea to have read it before you take the midterm ... along with the other chapters covered by this exam.

Logic fallacies
  Cause & effect
  Personal attack
  Bandwagon effect
  Inference (guilt?) by association

Language fallacies
  Equivocation (false or misleading use of words and euphemisms to mislead)
  Amphibology (use of ambiguous sentence structure or grammar to mislead)
  Emotive language (shifting response by using charged words)

Ghostwriting – What role does it play in the PR professional's responsibilities? Under what circumstances is ghostwriting speeches or articles considered professionally ethical? Can you identify several examples of unethical ghostwriting (in the PR context)?

Why are libel, invasion of privacy and copyright bigger issues in PR than in journalism?

Invasion of privacy
  Appropriation – using someone’s name or photo without permission
  Intrusion – spying on someone – taping, etc., without permission

Copyright violations
  How do you establish fair use of copyright material?
  Use of photos and cartoons

Chapter 5:

bulletWhat is news?
bulletGatekeepers
bulletWhat is the information subsidy?
bulletNews values: consequence, interest, timeliness, prominence, proximity
   Which is of greatest importance to local news media?
bulletWhat’s the difference between hard news and soft news?

bulletHow do hard news or straight news releases differ from soft news or product releases?
A. Format and length
B. Tone
C. Audiences

bulletIdentify some different ways in which a news release might be used:
1. Published as brief news story
2. Distributed at/after news conference
3. Used to support a story "pitch"
4. Combined with other information in a summary or backgrounder
5. Kept on file for reference
bulletBivins’ guidelines for working with media (review them!)
bulletCorrecting errors in news stories: wether to do it and when, why and how
bulletDelivery methods for news release
bulletSupport materials for media conferences, media kits and interviews:
  Backgrounders
  Fact sheets
  Bio sketch
bulletElements of news release
  Name of organization (address, phone)
  Contact name and phone numbers (day & night)
  Release date or embargo
  Headline
  Dateline (location)
  Strong lead ... LOCALIZE
  Body with details ... INVERTED PYRAMID STYLE
         Maintain objective third-person voice
  Reference to where readers can obtain more info (if appropriate)
  Boilerplate about program
bulletDefine these in the context of news releases: publicity, angle and story

bulletWhy should direct quotations always be used in news releases?

bulletDistribution of releases:
  Print: Specific section editor or City Editor (by name)
  TV: assignment editor
  Radio: news director
  Best way to distribute: in person
       Always ask before faxing or using email
bulletNews conferences (in addition to information in Bivins' text)
  Which medium or media are they geared for?
  What are their advantages (in the PR context)?
  What are their disadvantages or potential pitfalls?
bulletMechanics of news conferences
  Media advisory – when should it be sent? To whom?
  Choosing a location
  Day of week and time of day

bulletMedia kits – Who gets them? What’s in them? Why do you distribute them?
bulletWhat do you do if key members of the media do not attend your news conference?

Chapter 10

bulletBroadcast media:
Most important news values in broadcast: proximity & timeliness
Most essential characteristic of stories from the TV producer's point  
      of view: Strong, attention-grabbing visuals

bulletPitching the story – to whom and how
  Why is pitching generally more effective than sending news release?

bulletOther broadcast ops
  Live interviews on radio (or occasionally TV magazine shows)
  Co-sponsorships
  Public service announcements

bulletPSAs
  Who qualifies for them?
  Who doesn’t?
  What media use them?
  What are most useful lengths?
  What subjects have the most appeal for the media?

 

 

 




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This page was last edited by Nancy E. Hanson on 12/04/02 .

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